Morgan Housel has taught me a lot about writing and communication. He knows the value of a good story and manages to explain complicated subjects — especially involving money and psychology — in simple ways. Writing about ideas that “changed his life,” Housel points to “multi-disciplinary learning” and uses communication as an example:
Once you see the roots shared by most fields you realize there’s a sink of information you’ve been ignoring that can help you make better sense of your own profession. I didn’t appreciate how important communication is to providing investment advice before reading about how many doctors struggle to communicate effectively with patients, leading to patients who don’t stick with treatment plans and are resistant to lifestyle change.
Below you will find some other angles on the skill that’s as important for doctors as it is for finance professionals as it is for teachers as it is for parents (as it is for humans). Here’s the collected Refreshing Wednesday posts on Communication:
- Communication, luckily, is a practice.
- Once you learn about the transmission and ritual view of communication you’ll start to see it everywhere. H/T to Jay Rosen.
- Same topic (immediacy and communication), but this time the insight comes from . . . a CVS receipt?
- A simple formula for communication that is actually really hard. H/T to Monsignor Paul Tighe and Aric Jenkins.
- Everything I know about email communication. H/T to Reshan Richards and Eric Hudson. (And here’s a bonus tidbit from Tsedal Neeley who is soon-to-publish what looks like an important book on remote and hybrid work.)